Privacy Policy

LeadLocked ("we," "our," or "us") operates leadlocked.ai. This Privacy Policy explains how we collect, use, and protect information when you use our service.

1. Information We Collect

We collect information you provide directly to us, including:

• Business name, owner name, and email address when you sign up
• Phone number for SMS notification delivery
• Payment information processed securely through Stripe
• Lead information submitted through your contact form (name, email, phone, message)

2. How We Use Your Information

We use the information we collect to:

• Provide and operate the LeadLocked platform
• Send you SMS and email notifications about new leads
• Send automated email replies and follow-ups to your leads on your behalf
• Process payments and manage your subscription
• Communicate with you about your account

3. SMS Messaging

By providing your phone number and subscribing to LeadLocked, you consent to receive SMS notifications about your leads and account activity. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for support.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We do not share your information for marketing purposes. We share data only with service providers necessary to operate our platform:

• Stripe — payment processing
• SendGrid — email delivery
• Twilio — SMS delivery
• Airtable — data storage
• OpenAI — AI-generated email replies

Each provider operates under their own privacy policy and data protection standards.

5. Lead Data

Lead information submitted through your contact form is stored securely and used solely to power your LeadLocked dashboard and automated replies. We do not use lead data for any purpose other than providing the service to you.

6. Data Retention

We retain your account data for as long as your account is active. Lead data is retained in your dashboard until you request deletion. You may request deletion of your data at any time by contacting us.

7. Security

We take reasonable measures to protect your information. All payment data is handled by Stripe and never stored on our servers. We use secure connections (HTTPS) for all data transmission.

8. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at the address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us